Is WhatsApp A Messaging App Or A Social Media App

Having been used as a free messaging and calling app for years, companies at the moment are contemplating how WhatsApp can be utilized to propel their advertising message ahead. That mentioned, with restricted options and a hardcore give attention to privateness, is WhatsApp a social media community or not? Let’s discover.

Definition of social media

Social media is outlined as any sort of online service or website that permits customers to create and share content material and join and work together with different customers in digital communities or networks. Social media platforms are online instruments that permit folks to create and share data, concepts, and pictures with a large community of connections. They serve quite a lot of features, together with enterprise promotion and advertising, networking, and staying related with family and friends.

When contemplating the considerably strict premises of conventional social media like Facebook, Twitter, and Instagram, one can see that WhatsApp doesn’t fall into the boundaries of “social networking”. 

But does that imply that we will render the number one messaging app in the world ineffective for advertising? Not in any respect!

Advantages of utilizing WhatsApp for advertising

Massive consumer base

WhatsApp customers are unfolded throughout each nation, age group, and area of interest – which makes it extremely straightforward to focus on your viewers. 

Low-price WhatsApp is free to make use of and also you needn’t purchase extra tools or rent employees. 

Easy to implement

There are not any particular guidelines or laws for WhatsApp advertising. Whether it is organizing a WhatsApp enterprise profile or cold-messaging potential prospects, all these things recreation.

Easy to trace the Customer Journey

With WhatsApp, you’ll be able to simply monitor how many individuals interact with your content material, what number of clicks via your website, and what number of purchases. 

Good for constructing a neighborhood

WhatsApp is superb for constructing a neighborhood around your model. It’s a fantastic place for partaking with prospects, answering questions, and offering common updates. 

One of essentially the most rampant and helpful website improvement tendencies is the utilization of the WhatsApp icon inside the website. A lot of companies incorporate the clickable icon on their website, which, upon clicking, directs a shopper to a WhatsApp chat field.

Is WhatsApp A Messaging App Or A Social Media App

Provides all kinds of instruments

It has a built-in ballot characteristic, the power to ship massive information, stay video, and fundamental analytics. There are not any WhatsApp advertising instruments per se, however, communication options can be utilized for advertising functions.

Additionally, WhatsApp standing is likely one of the most used options, and Statista estimated its utilization to be half a billion in 2019 alone. The standing message on WhatsApp will be textual content, photos, and even movies to advertise a product, or service and even inform customers. 

A few native companies indulge in the observation of reaching out to prospects of their databases with promotional advertising messages on WhatsApp. Likewise, utilizing the WhatsApp standing characteristic, companies additionally inform their buyer base concerning the newest merchandise and presents.

7- Wide number of make use of

 WhatsApp can be utilized for excess of simply advertising. It’s additionally a fantastic software for retaining in contact with colleagues, associates, and households.

As per the newest replacement, the platform can be used to construct communities. 

Limitations of utilizing WhatsApp for advertising

Limited performance ‍

WhatsApp is designed to be an easy messaging platform. As an outcome, it would not have all of the performance of different social media platforms, resembling running a blog and lead technology instruments. 

Not initially constructed for advertising

As talked about above, WhatsApp is just not particularly designed for advertising: In truth, a growing variety of companies are being warned away from it attributable to its lack of effectiveness. 

The interface of the app ties again to its goal, i.e. calls and messages solely. Though current extra options like tales have been included, the circle through which WhatsApp customers interact continues to be restricted.

Privacy issues

The largest drawback of utilizing WhatsApp for advertising is privacy. Unlike different social media platforms, WhatsApp would not make any cash from promoting. As an outcome, it may be as beneficial with its consumer information. 

Difficult to scale ‍

WhatsApp is nice for connecting with a small group of individuals, however, will be pretty tough to scale up.

Comparison of WhatsApp to different social media advertising apps

Let’s check out how WhatsApp compares to different social media networks.

Mobile attain

All social media platforms now have a cell app. Social media marketing has enabled companies to achieve nearly all of the folks without them ever needing to go to your website.

Engagement Methodology

All social media platforms have their very own method of encouraging customers to work together. Some of the most well-liked strategies embody liking and sharing, commenting, and utilizing hashtags. 

User demographics

All social media platforms have a selected demographic in thoughts when they’re designed. This helps them present tailor-made expertise for every group. 

User expertise

All social media platforms have distinctive designs and layouts. This can affect how customers interact with the platform and will imply your content material is just not as efficient.

Considering the multi-feature speaking strategy that these hardcore social media networks may we name them WhatsApp’s opponents?

Final verdict: Is WhatsApp a social media platform or not?

While there are several advantages to utilizing WhatsApp for advertising, there are additionally many disadvantages. In truth, WhatsApp appears to be extra advertising software versus a social media platform. This is a result of its lack of most of the options which might be related to social media, resembling consumer engagement and demographics. 

Therefore, in our opinion, WhatsApp is just not a social media platform. As mentioned, there are several methods you should use WhatsApp to market your online business.

You can create WhatsApp teams and use them as a discussion board to reply to buyer questions and supply useful suggestions. Alternatively, you could create a WhatsApp information feed and use it to offer common updates. You may also use it to attach along with your staff and increase morale.


Q: What is the distinction between social media and messaging apps?

A: Where can they begin? It’s vital to distinguish between conventional social media and messaging purposes. The most vital distinction is that social media promotes one-to-many conversations, resembling sharing a submission on Facebook for followers to love and touch upon.

Q: What sort of social media is WhatsApp?

A: WhatsApp presents a spread of social options so, if you’re questioning, “is WhatsApp a social media” the reply is – Yes, it’s! It is taken into account to be a social media platform due to a few of its options like Status sharing, media sharing, and the power to arrange profile photos and share media information in chat.

Q: What is in messaging app?

A: What Are In-App Messages? In-app messages are messages delivered to your customers whereas they’re instantly energetic in your cell app. They can go by plenty of names: in-app messages, in-app notifications, in-app messaging, and Message Center messages.

Q: What’s the distinction between messaging and WhatsApp?

A: The primary distinction between SMS vs WhatsApp advertising is that the previous depends on carriers and mobile networks to ship textual content messages. WhatsApp, then again, requires a web connection to ship messages.

Q: Is Gmail a social media?

A: E-mail is certainly social however not thought-about social media. It is difficult utilizing the period “social media” as a result of as trade period it solely covers a subset of media that may be social. The key to social media is an efficient mass collaboration (v. mass communication, staff collaboration, and many others.).