Why Does WhatsApp Provide Its Service Free Of Cost Do They Earn Anything

There’s nothing flawed with making cellphone calls or texting messages to be in contact. However, many individuals worldwide favor utilizing WhatsApp to make calls and ship messages.

Staying in contact with family members is now simple, which begs the query, ‘Why is WhatsApp free?’

WhatsApp is free as a result of its father or mother firm, Facebook (Meta), believing that buyers would talk effortlessly with companies via the messaging app, and these companies would decide the fee.

You can obtain WhatsApp free of charge from the Play Store or App Store, relying upon your smartphone’s working system. The messaging app makes use of your system’s web connection to ship limitless messages, movies, audio information, and photos.

We will briefly summarize WhatsApp, why it’s free, and the way the platform generates income.

An Overview of WhatsApp

Jan Koum and Brian Acton based WhatsApp in 2009 as a result of expensive SMS providers at the time. The messaging app permits customers to get in contact with these their contact e-books who even have WhatsApp put in on their units at zero value. WhatsApp is offered for Androids, iPhones, and desktops.

Facebook (Meta) bought WhatsApp in 2014 for a whopping $19 billion. By March 2022, the messaging platform had over 2 billion, month-to-month lively customers. It is Meta Platform Inc.’s second-biggest property, surpassing Facebook Messenger and Instagram by a big margin.

How WhatsApp Used to Make Money?

WhatsApp is used to generate income of $1 at a time. Before Meta began working on the freemium mannequin, WhatsApp used to value as much as $1 to obtain and set up in some international locations.

Some international locations might obtain and use the messaging app free of charge for the primary 12 months. But subsequent years value $1 for steady utilization of WhatsApp. In easy phrases, WhatsApp had a subscription mannequin that did remarkably effectively. At its peak, the platform had about 700 million customers globally.

It is, subsequently, secure to imagine that WhatsApp generated an estimated income of $700 million yearly at the moment.

However, in January 2016, Facebook said that since WhatsApp was monetized in an extremely restricted trend, the messaging app might not generate significant income. This was revealed in a 10-Q filing, a delicate trace that this technique was about to vary.

Shortly after the revelation, WhatsApp announced that the messaging software would now be free to make use of, and the subscription mannequin has been dropped. This was how the period of subscriptions for WhatsApp got here to an excellent finish.

The firm wrote that there could be no in-app advertisements. However, several instruments that permit customers to make use of WhatsApp to speak with organizations and companies might be examined.

The major objective was to have people talk seamlessly with their airways, banks, and many others., by way of the messaging app whereas companies decide on the invoice. Today, WhatsApp has greater than 2 billion customers sending over 100 billion messages per day.

Both Jan Koum and Brian Acton left WhatsApp because of disagreements with Meta Platform, Inc. over how the messaging software could be monetized and consumer knowledge security.

How WhatsApp Makes Money Today?

WhatsApp should still be working its freemium mannequin for normal customers. But it has begun producing cash in 2 distinctive methods: WhatsApp Pay and WhatsApp for Business. Let’s take a more in-depth look at every money-making mannequin.

Why Does WhatsApp Provide Its Service Free Of Cost Do They Earn Anything

WhatsApp Pay

WhatsApp Pay is a singular cost characteristic, identical to Payoneer or PayPal. You can ship cash to households, associates, and even companies free of charge. However, the occasion receiving the cash might be charged 3.99 p.c for every transaction.

Like different money-sending providers, WhatsApp Pay is linked to a checking account the place funds are deposited or taken from. However, this distinctive service is simply obtainable in Brazil and India on some particular units. Plans are underway to broaden this service to different international locations worldwide.

WhatsApp for Business

Although utilizing WhatsApp stays free for customers, companies – no matter dimension – can join WhatsApp for Business and use it as a sales-and-support platform. It has to turn out to be so profitable that main manufacturers like Uber, Wish, and Netflix use the WhatsApp Business API for each day’s actions.

WhatsApp for Business was initially created to assist companies present fast responses to buyer queries, and many others. Companies might reply to the questions free of charge if performed within 24 hours. However, WhatsApp would cost companies for each delayed response.

The new WhatsApp for Business API applies prices primarily based totally on a messaging tier. These prices are as follows:

  1. First 250,000 messages = $0.0085 per message
  2.  The subsequent 750,000 messages = $0.0083 per message
  3.  The following 2 million messages = $0.0080 per message
  4.  The subsequent 3 million messages = $0.0073 per message
  5.  The subsequent 4 million messages = $0.0065 per message
  6.  The following 10 million messages = $0.0058

In different phrases, the extra messages a corporation or enterprise ships, the cheaper the speed is. WhatsApp for Business additionally gives customers varied instruments that companies can use for measuring metrics and accessing firm insights.

Adopting End-to-End Encryption

WhatsApp has come below fireplace just lately from some governments worldwide. These governments and counter-terrorism companies decided that terrorists used the messaging app, together with others owned by Apple, to speak earlier than and through heinous assaults.

However, these firms didn’t oblige, resulting in the adoption of end-to-end encryption by WhatsApp. End-to-end encryption prevents third events, together with WhatsApp, from accessing knowledge shared on the platform. Only the sender and receiver have entry to messages exchanged on the app.


WhatsApp began with a subscription mannequin when it was launched in 2009. The subscription mannequin was ultimately scraped, and the messaging app stays free for people. No in-app advertisements disrupt consumer experiences, making WhatsApp one of many greatest messaging platforms worldwide.

However, this doesn’t suggest that the messaging platform doesn’t generate income for its father or mother firm. Meta Platform, Inc. WhatsApp makes cash by way of two distinctive enterprise fashions: WhatsApp for Business and WhatsApp Pay. But for many customers, it stays a free-to-use messaging platform.