Why Doesn’t The WhatsApp Call Ring

How typically do you unlock your telephone, launch WhatsApp and meet a bunch of missed calls that didn’t ring when your telephone was locked? This occurs on Android and iOS units. We have a detailed guide overlaying seven (7) methods to repair the difficulty on iPhones and iPad. In this text, the main focus shall be on Android units. Let’s get to it.

First off, affirm that your telephone’s mobile knowledge/Wi-Fi is enabled, and be sure to have a lively web plan. Secondly, examine that your phone’s ringtone is properly configured and your sound profile isn’t set to Silent. Lastly, restarting your system might additionally assist. If you continue to don’t obtain WhatsApp name notifications when your telephone is locked, proceed to the troubleshooting strategies under.

Note: Due to the range in software program configuration and branding of Android telephones, the steps/directions underneath the strategies listed would possibly differ from system to system.


When enabled, Do Not Disturb will mute all incoming mobile calls and different third-party apps. If WhatsApp calls aren’t ringing when your telephone is locked, examine that ‘Do Not Disturb’ isn’t lively. You’d discover the ‘Do Not Disturb’ choice within the Sound part of your Android Settings menu. Go to Settings > Sound > Do Not Disturb and faucet the ‘Turn Off Now’ button.

Do Not Disturb will also be simply disabled from the System Tray.


Another strategy to expeditiously repair this difficulty is to force-stop apps every time WhatsApp calls aren’t ringing when your telephone is locked.

  1. Long-press the WhatsApp icon and faucet App information to open the WhatsApp information web page.
  2. Next, faucet the Force Stop icon and choose OK on the affirmation immediately.

Why Doesn’t The WhatsApp Call Ring


If WhatsApp notification is disabled or improperly configured in your system, voice and video calls may not ring, even when your telephone is unlocked. To repair this, examine the app’s notification settings and examine whether WhatsApp is ready to obtain notifications. If all the things appear to be nice, you possibly can flip off WhatsApp notifications and re-enable them. That may help restore WhatsApp’s textual content and name notifications to normalcy.

  1. Long-press the WhatsApp icon and faucet App information to disclose the applying particulars web page.
  2. Select Notifications.
  3. Toggle off the Show notifications choice and toggle it again on.


Apps create cache files so that they boot faster and run sooner throughout utilization. However, when these recordsdata construct over time, they eat up your system’s storage and generally trigger an app to malfunction. If WhatsApp doesn’t ring when your telephone is locked, and not one of the options above fastened the difficulty, clearing its (learn: WhatsApp) cache storage would possibly assist.

  1. Launch the Settings menu and choose ‘Apps & notifications.’
  2. Tap App information.
  3. Scroll by way of the listing of apps and choose WhatsApp.
  4. Tap ‘Storage & cache.’
  5. Finally, faucet the Clear Cache icon.


Your telephone would possibly fail to inform you of WhatsApp’s voice or video calls if there’s a bug causing the app to malfunction. Manually updating WhatsApp to the newest out there model is your finest wager at fixing the difficulty. Visit the WhatsApp information web page on the Google Play Store and examine that it’s up-to-date.

Tap the Update button to put in the newest model of the moment messenger in your system.


WhatsApp requires round-the-clock entry to your telephone’s mobile knowledge or Wi-Fi connection to supply customers with immediate and real-time notifications of texts and calls. If WhatsApp name doesn’t ring when your telephone is locked, examine that it has entry to background utilization of your app’s web connection.

  1. Launch the WhatsApp app information web page and choose ‘Mobile knowledge & Wi-Fi.’
  2. Check that Background knowledge is enabled.

You may toggle on the ‘Unrestricted knowledge utilization’ choice to allow WhatsApp to make use of unrestricted knowledge entry when Data Saver is enabled in your system.


Another possible perpetrator of this difficulty is the Android Battery Saver characteristic. In a bid to extend battery life, Battery Saver (Battery Optimization on some units) would possibly trigger your telephone to dam WhatsApp name notifications. Disable the Battery Saver and examine if WhatsApp calls now ring when your telephone is locked.

You can disable Battery Saver from the Notification Panel or the Settings Menu (Settings > Battery > Battery Saver > Turn Off Now).


Google Play Services performs an essential position within the correct functioning of your apps and different providers like push notifications, location providers, and many others. Updating Google Play services might additionally assist repair the WhatsApp Call notification points.

  1. Launch the Setting menu and choose ‘Apps & notifications.’
  2. Select App information to disclose all apps on your smartphone.
  3. Scroll by way of the applying listing and choose ‘Google Play providers.’
  4. Tap the Advanced drop-down button.
  5. Under the Store part, choose App particulars.
    • That will redirect you to the ‘Google Play providers’ web page on the Play Store.
  6. Finally, the faucet the Update button to put in the newest model of the software program in your smartphone.


Deleting and reinstalling the moment messaging app out of your system is one other troubleshooting resolution price attempting out. Launch the WhatsApp information web page on the Play Store and faucet the Uninstall button to take away the app and its knowledge from your telephone.

Reinstall the app, arrange your account, and examine if calls ring out whenever you lock your system.


Suppose you continue to don’t get WhatsApp name notifications on your telephone after implementing all of the options talked about above. In that case, one very last thing we suggest is updating your telephone’s working system to the newest model—go to Settings > System > Software replace. Check for any out there Android replacements and set up it in your system. Do tell us if that helps.


Q: Why does WhatsApp’s name not ring on iPhone?

A: If the WhatsApp calls aren’t ringing in your iPhone, it might be since you by chance enabled DND from the Control Centre or turned it on earlier and forgot to show it off. Here’s how one can disable Do Not Disturb on your iPhone.

Q: Why do I get missed calls but my telephone would not ring?

A: There is the varied reason why your Android telephone will not ring when somebody calls, together with: Your ringer quantity being turned down. Your telephone is on Do Not Disturb or Airplane mode. You turned on name-forwarding.

Q: Does WhatsApp name ring when on a regular name?

A: When you name the individual on WhatsApp, if they’re on one other name (voice or video) on WhatsApp, you’re going to get a “busy tone” with a pop-up saying “on one other name” or “[username] is on one other name.” What if they aren’t on the decision? If they aren’t on one other name on WhatsApp, then “ringing” will seem on your display screen.

Q: Why is iPhone not ringing?

A: The most typical cause an iPhone will not ring is that the Ring/Silent change (Silent Mode) is turned on. When Silent Mode is on, you will see an orange band after the Ring/Silent change, which is positioned on the upper-left aspect of your system, simply above the Volume buttons.

Q: Why Incoming calls aren’t coming?

A: A couple of rapid causes behind your Android telephone not making or receiving calls might embrace low or no community protection, a lively Do Not Disturb (DND) characteristic, blocked telephone numbers, and malware difficulty. Also, there are instances when a smartphone behaves inadvertently after putting in or uninstalling sure apps.