As a powerhouse for video content material, it’s no surprise that YouTube continues to be one of the many most popular websites in the world. Businesses can increase their attain and construct model loyalty on the platform—however, they should actively monitor and handle their feedback to get the most effective outcomes.

In this submission, we’ll clarify every little thing you want to find out about moderating and modifying your YouTube feedback.

Why companies ought to monitor their YouTube feedback

If you’re questioning whether or not you need to observe your YouTube feedback, listed here are three compelling reasons why you must:

  • YouTube feedback will help you gauge buyer sentiment. How do your clients reply to your content material? Positively? Negatively? Not in any respect? Monitoring your feedback will help you perceive how clients feel about your model.
  •  YouTube feedback is currently a possibility for engagement. Responding shortly to detrimental feedback may aid you to enhance your picture—not simply with a sad buyer, but in addition with different YouTube viewers who see the way you reply to battle. Engage with constructive commenters, too, and also you may flip pleased clients into brand evangelists.
  •  YouTube feedback may aid you to develop new content material. YouTube customers aren’t shy about expressing their opinions. Pay consideration to what they’re saying about your content material, and you may develop new content material that they need to see.

How to see your remark notifications on YouTube

There are 3 ways you’ll find feedback in your YouTube movies:

  1. You can see viewer feedback by scrolling down to the feedback part on any of your movies. YouTube feedback all the time seems under every video on each cell and desktop.
  2.  You also can see the latest feedback by checking your notifications. On each cell and desktop, view your most up-to-date notifications by clicking the alarm bell icon on the high of the display.
  3.  Alternatively, you possibly can see all of your feedback and mentions in YouTube Studio. On the desktop, navigate to YouTube Studio, and on the left facet of your display, click on Comments.

There, you possibly can kind feedback by useful metrics and qualities equivalent to:

  • Whether you’ve responded to them
  •  If the remark comprises particular textual content
  •  If the remark comprises a query

To handle YouTube feedback on cell, you’ll have to obtain the YouTube Studio app. Similar to the desktop, the cell model reveals the newest feedback in your dashboard or you’ll find them whenever you navigate to the Comments tab.

How to Disable Comments on Videos on YouTube

How to see your YouTube remark historical past

If you need to know the way ceaselessly your model has been participating along with your viewers, you may need to see your remark historical past. YouTube retains a report of each remark your account has ever posted.

Follow the steps to search out your full record of feedback.

For desktop gadgets:

  1. Navigate to History on the left facet of your display. This will present you with your watch’s historical past by default.
  2.  Then, navigate to the proper of your display and click on Comments below Manage all historical past.

On cell

  1. Open the YouTube app.
  2.  Tap your profile icon within the high proper nook of your display.
  3.  On the left facet, click on Select your knowledge on YouTube.
  4.  Under Your YouTube dashboard, click on Comments.

Why edit YouTube feedback

We all make errors—and the excellent news is, YouTube permits you to edit your feedback. Consider modifying a YouTube remark if:

You made a typo

Misspelled one thing or made a grammatical error? No massive deal—that’s nothing an edit can’t repair!

You didn’t use the proper tone in your response

Not happy with the way you got here throughout? Editing your remark will help you higher talk about what you’re attempting to specify.

You have to replace an earlier assertion

If you made a remark in haste, or circumstances have modified, edit your remark so that you simply don’t mislead anybody.

How to edit YouTube feedback

There are two methods to edit YouTube feedback.

The first method is to open the video you commented on. This works finest if you happen to already know the precise video that has the remark you’d like to vary:

  1. Tap or click on the three vertical grey dots that seem on the highest proper nook of your remark. You’ll see a choice to Edit or Delete.
  2.  Click Edit to vary your remark.
  3.  Input your edits. When you’re completed, click on Save.

How to delete a YouTube remark

Deleting feedback follows the identical collection of steps as modifying.

  • On desktop and cell: Navigate to the remark you need to delete instantly, click on the three vertical dots, and click on Delete.
  •  On desktop solely: Visit your remark historical past and click on the hyperlink or video thumbnail after the remark you need to delete. YouTube will open the video in a separate tab. From there, navigate to your remark to delete it.

How to disable feedback on YouTube

Comments can generally be overwhelming. While it’s essential to know the way to answer social media comments, there could also be instances when you want to disable feedback altogether. Whether you want to disable them to cease arguments or harassment, or since you don’t have a devoted moderator, right here’s learn how to disable YouTube feedback.

Disabling feedback on a particular video on cell

If there’s one video in your channel that’s flooded with feedback, you will have the choice to disable feedback on that video-solely. If you’re contemplating disabling feedback, we advocate doing so on particular movies earlier than disabling them throughout your complete channel.

  1. Open the YouTube Studio app.
  2.  Click on Content.
  3.  Click on the thumbnail of the video.
  4.  Click on the pencil icon at the high of the display.
  5.  Click on More choices on the backside of the menu that seems.
  6.  Under Comments, choose Disable feedback.

Disabling feedback on a particular video on desktop

  1. Visit YouTube Studio on your desktop.
  2.  On the left navigation, click on Content.
  3.  Click on the video.
  4.  After Audience, click on Show extra.
  5.  Scroll down to Comments and scores.
  6.  Select Disable feedback.

On each desktop and cell, you will have the choice to pick out Hold all feedback for overview. This received’t forestall anybody from commenting, however, you’ll have to overview and approve every remark earlier than it seems below your video. We advocate this selection when you’ve got the time or assets to overview all feedback.

Disabling feedback in your complete channel

Disabling feedback in your complete channel is an excessive transfer, however, it might be essential in some instances. For instance, in case your model is managing a public relations crisis, or your remark moderator is on a trip, you may need to disable feedback.

  1. Go to YouTube Studio on your desktop.
  2.  Click on Settings.
  3.  Click on Community.
  4.  Click on the Defaults tab.
  5.  Under Comments in your channel, choose Disable feedback.

If you resolve to disable feedback throughout your complete channel, take into account doing in order a brief measure.

What are the advantages of disabling YouTube feedback?

Whether you disable feedback on a single video or throughout your complete channel, there are professionals and cons to doing so. Consider these details earlier than you and your crew takes additional motion.

Pros of disabling YouTube feedback

  1. Prevent individuals from spreading dangerous messaging. YouTube remark threads can get hostile. By turning them off, you’ll forestall trolls from leaving dangerous feedback.
  2.  Better management of your model’s narrative. When the general public can’t interject with their views and concepts, you will have extra management over your model’s picture. This is essential if you happen to plan to advertise your YouTube channel.
  3.  Alleviate your moderation crew’s workload. If you’re a crew of 1 or overwhelmed with the variety of feedback even with a big crew, disabling feedback will assist scale back the workload.

Cons of disabling YouTube feedback

  1. Your model could seem much less reliable. Turning off feedback could give individuals the impression that your model isn’t serious about suggestions.
  2.  You may frustrate your viewers that need to depart constructive feedback. Censoring the general public’s means to go away from feedback doesn’t simply forestall detrimental feedback, it prevents constructive ones, too. Viewers which might be loyal to your channel or take pleasure in your content material could feel alienated by your determination to show off feedback.
  3.  Your channel could endure a better drop in engagement. Comments are a notable part of your engagement metrics. Your movies won’t rank as nicely in search or strategies if you happen to flip off feedback.

How to activate feedback on YouTube

If you’ve disabled or turned off your YouTube feedback, you possibly can flip them again every time you’re prepared.

If you disabled feedback to your complete channel:

  1. Go to YouTube Studio on your desktop.
  2.  Click on Settings.
  3.  Click on Community.
  4.  Click on the Defaults tab.
  5.  Under Comments in your channel, choose to Allow all feedback.

How to activate feedback for a particular YouTube video on cell:

  1. Open the YouTube Studio app.
  2.  Click on Content.
  3.  Click on the thumbnail of the video you need to restore feedback on.
  4.  Click on the pencil icon on the highest of the display.
  5.  Click on More choices on the backside of the menu that seems.
  6.  Under Comments, choose to Allow all feedback.

How to show feedback on a particular YouTube video on a desktop:

  1. Visit YouTube Studio on your desktop.
  2.  On the left navigation, click on Content.
  3.  Click on the video that you simply need to allow content on.
  4.  After Audience, click on Show extra.
  5.  Scroll down to Comments and scores.
  6.  Select Allow all feedback.

Conclusion

Depending on how in style your YouTube channel is, managing feedback can flip right into a full-time job. In addition to figuring out learn how to flip feedback on and off, it’s additionally essential to ascertain a technique for remark moderation and responses.

Looking to handle your YouTube feedback extra successfully? Download our free video metrics cheat sheet that will help you optimize your video content material technique and take advantage of out of your YouTube neighborhood administration.