How to Fix “Email address is invalid” on Snapchat

Imagine traveling to a new location. You arrive at the airport and pass through security to board a flight. You present them with the sole identity paper you own because that is the only document you need in such situations, but they inform you that it is invalid. You feel perplexed, upset, and frustrated with the security personnel since you are aware that this identification is legitimate. No matter how many times you attempt, they will not consider it valid. What do you feel?

We do not need to describe that emotion to you since we are aware that you are currently experiencing something similar, albeit to a lesser extent. This story is only an exaggerated example of a situation you have undoubtedly encountered on Snapchat.

Snapchat is not alone in displaying the error message “Invalid email address” when users attempt to log in or change their passwords. Numerous customers have reported this mistake and want to know how to resolve it. Here it is then. Read this entire blog post to learn everything about this issue and how to resolve it.

What exactly is the “Email address is incorrect” error?

Numerous Snapchat users have encountered or are now experiencing this problem. The error notice often shows when you attempt to access your Snapchat account or reset your password.

After several days, you install Snapchat on your mobile device (or maybe on a new device). As you click the login button, you realize you cannot recall your password. So you hit the “Forgot your password?” link at the bottom of the page. Snapchat then prompts you to enter the email address associated with your Snapchat account to obtain the link to reset your password.

Regardless of the circumstances, being informed that your email address is invalid is one of the most unanticipated occurrences that may occur. However, nothing occurs without a reason; hence, there are potential causes for this issue.

There are several potential causes and associated potential remedies. Let’s proceed to the next section to discuss them.

How to Fix “Invalid email address” on Snapchat

The following solutions may or may not work for you, as the underlying cause varies from person to person. Nonetheless, at least one of the solutions will likely hit the mark for you, so you should continue reading.

If you have committed a typographical error

If you are positive that you are providing the proper email address, you may skip this section. However, it is essential to note that your email address should be error-free.

The majority of people enter the incorrect email address, although remember it perfectly, due to a simple typographical error. Typos and errors can get into any piece of information and go undiscovered if they are not thoroughly examined. Ensure that you only input the email address that is presently associated with your Snapchat account.

If your account has been locked

In some circumstances, Snapchat may temporarily freeze your account, resulting in this error. When this occurs, Snapchat sends you an email regarding the lock.

This often occurs when you use a third-party platform to log into your Snapchat account or when others report you for sending spam or improper messages or snaps.

Go to this website ( to unlock your account. Tap the Unlock keypad button. The account lock will be removed.

If a hacker has compromised your account

If you are certain that you are inputting your email address correctly and have not received an email from Snapchat informing you that your account has been locked, this mistake may be the result of a more severe issue: your account may have been compromised.

To contact Snapchat Support about this issue, please dial:

  1. Navigate to and click the Contact Us link.
  2. The Contact Us page includes a selection of available alternatives. Select the first option: I believe my account has been hacked.
  3. Complete a form with your Snapchat account information, including your username, email address, and cellphone number. Your email address and phone number must be active for Snapchat to contact you.
  4. Describe the problem in the Description box. Due to the sensitivity of this matter, you must offer a thorough account.
  5. After entering all the information, press Send.

Within one or two business days, a Snapchat representative will contact you and give a possible resolution.


If you get the “Email address is invalid” issue while resetting your Snapchat password, it might be due to one of the aforementioned causes.

Common causes of this error include additional space, a missing letter, or an extra number in the email address. Care and accuracy may easily eliminate these errors.

The solutions discussed in this article can potentially assist you in the majority of circumstances. Indicate which scenario relates to you and if you were able to eliminate this mistake. We are awaiting your feedback.