How Do You Deal With Error While Viewing Profiles On Facebook

Why Does facebook Show Something Went Wrong When Trying To View Certain Profiles

It’s a terrible pain not being able to access your Facebook page, particularly when you don’t know what’s causing the issue. When you attempt to log onto Facebook and receive a generic “Sorry, something went wrong” error notice with no more explanation, this is the scenario that best represents how you feel.

There’s no need to worry if you encounter the system issue we just explained. Your Facebook account is in perfect working order, and your personal information is always secure. However, there may be an issue with the Facebook program itself, since the “Something went wrong” error message typically indicates a technical issue with the Facebook platform.

So, if you’re patient enough, the issue should fix itself most of the time. If you suspect a problem with your Windows 10 machine, Techquack recommends utilizing the diagnostic techniques listed below.

What produces the error message “Sorry, something went wrong”?

The Cache: An application’s or browser’s cache may sometimes be the source of this issue. Apps and mobile devices cache certain startup settings to decrease load times and offer a more consistent experience. However, this stored data may get damaged, resulting in an error. Cached data may potentially prevent the news feed from being updated.

The Referrals: This issue may be caused by passwords and other data saved in the Facebook app. You may be unable to log in because the data is inaccurate or corrupt.

Facebook may have difficulty loading some sites if you use a browser with a lot of extensions or add-ons. Extensions and add-ons may block specific sites from loading, resulting in Facebook not loading in this instance.

Browsers save cookies to speed up the loading of specific sites and offer a more pleasant experience. They may, however, become corrupted and prevent the website from loading.

What can I do about the error “Sorry, something went wrong”?

Clear the cache and cookies in your browser.

Offline data is saved in browser caches and cookies. While this information aids in the loading of future sessions of linked sites, it may also prevent the site from loading if it is damaged. Facebook may face the same fate.

To delete the cache and cookies in Firefox, follow these steps:

  1. Select History -> Clear Current History from the Library menu.
  2. Select the Cache and Cookies checkboxes in the Clear, All History window.
  3. As a time interval, choose All.
  4. To clear the cache and cookies, click Clear Now.
  5. To delete your Google Chrome cache and cookies, follow the instructions below:
  6. In the Google Chrome address box, type Chrome:/settings/clearBrowserData.
  7. Check the boxes for cookies and other website data, as well as cached pictures and files, and choose “All Time” as the time range.
  8. To remove the files, click Clear data.

Remove any addons that are causing you problems from your browsers.

A “Sorry, something went wrong” Facebook login issue may also be caused by problematic extensions. Try opening your browser in private browsing mode to see whether this is the case. If it asks you to, skip the option to enable extensions if it appears.

You may delete troublesome extensions, particularly those linked to Facebook, if Facebook functions properly in private browser mode.

You must sometimes be patient since the issue may just be temporary. You may also try bypassing the cache and refreshing the website using the key sequence CTRL+Shift+R.

Why do I constantly seeing the message “Sorry, something went wrong” on Facebook?

 You may be experiencing a cache issue or a conflict between the Facebook client and newly installed browser extensions if you see this error message.

The error notice “Something went wrong, please try again” appears in the Facebook Messenger message for a specific contact. What is causing this? It indicates you’ve been blocked by the page or group you’re attempting to contact.

Follow the steps at

Make sure you’re using the same computer or phone that you used to log into your Facebook account.

  1. Locate the account you wish to reactivate.
  2. To reset your account password, follow the instructions on the screen.
  3. Scroll down to the “I Still Need Help” area and click it.
  4. Go to the “Contact our help staff” section.
  5. You may then choose “Chat” from the drop-down menu.


You must now have understood the reasons for facebook to show sorry or something went wrong when tyying to access facebook profiles. You also may have understood the way and method  to fix it. Hope you like this article, you can share with your friends so that they will also come to know about it.

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